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Practical strategy and operational guidance for mission-driven organizations navigating change, pursuing growth, or strengthening the foundation behind their services.
Practical strategy and operational guidance for mission-driven organizations navigating change, pursuing growth, or strengthening the foundation behind their services.
FMJ Organizational Strategies helps nonprofit leaders turn priorities, challenges, and opportunities into coordinated action through thoughtful assessment, realistic planning, and solutions grounded in the realities of service delivery.
Serving organizations primarily throughout the Tri-state area, with broader engagements considered.
Practical Experience. Actionable Guidance.
Practical Experience. Actionable Guidance.
Every organization advances its mission within the realities of available funding, staffing, regulatory requirements, organizational capacity, and day-to-day service demands. Effective strategies must account for those realities.
FMJOS brings hands-on experience from every level of nonprofit operations—from frontline service and middle management to executive leadership. This perspective allows us to develop recommendations that make sense both in the executive office and in the environments where services are delivered.
Our work is designed to help organizations establish direction, make informed decisions, strengthen internal capacity, and translate their goals into practical action.
When Organizations Contact FMJOS
When Organizations Contact FMJOS
Organizations may contact FMJOS when they are:
Preparing to operationalize new funding, launch a program, or manage rapid expansion
Establishing their next strategic direction or evaluating a significant opportunity
Working to strengthen leadership, governance, or organizational alignment
Formalizing policies, procedures, workflows, or operating systems
Addressing recurring performance, service-quality, or compliance concerns
Exploring responsible ways to reduce administrative burden through technology or automation
Seeking an experienced perspective on a complex problem without an obvious solution
Our Services
Our Services
Organizational Strategy, Planning & Governance
Clarify organizational direction, establish shared priorities, strengthen governance, and translate long-term objectives into measurable and coordinated action.
Program Design, Launch & Expansion
Develop or refine a viable program model and establish the resources, responsibilities, milestones, and readiness requirements needed to move from opportunity to operations.
Transitional Housing Development & Advisory
Help align organizations, properties, resources, and specialized expertise around emergency shelter, master-leased, and supportive housing opportunities.
Leadership Development & Training
Strengthen leadership capacity, communication, decision-making, and accountability through customized workshops, facilitated sessions, and development experiences.
Organizational Performance Improvement & Corrective Action
Identify the root causes of recurring concerns and develop practical, measurable corrective or preventive responses with clearly assigned accountability.
Systems, Policies & Process Improvement
Create or refine policies, procedures, workflows, and operating systems so that responsibilities are clear, practices are consistent, and services can be sustained as the organization evolves.
Experience Behind the Work
Experience Behind the Work
FMJOS is grounded in two decades of nonprofit leadership and operating experience. Founder and Managing Principal Alfredo “Freddy” Matthews Jr. has progressed from direct service to executive leadership, guiding program launches, rapid expansion, staff development, and operational improvement. That experience informs the practical, hands-on support FMJOS provides today.
20 Years
20 Years
Nonprofit service and executive leadership
$400M+
$400M+
Annual budget under executive oversight
50+ Programs
50+ Programs
Simultaneous executive oversight
Under 30 Days
Under 30 Days
Multiple programs launched from initial request to opening
30+ Shelters
30+ Shelters
Coordinated transition in a single day, following only 60 days of preperation
Hundreds of Policies
Hundreds of Policies
Written operational polocies that continue to govern NYC DHS programs
New Service Models
New Service Models
Designed NYC's first ever Street Assessment Shelter, Asylum Intake Center, COVID-19 Quarantine and Isolation programs
Thousands Trained
Thousands Trained
Developed and facilitated workshops for groups of 15-165 participants
$80 Million Recovered
$80 Million Recovered
$80 million in longstanding recievables identified and secured in under 18 months.
Additional experience includes responsibility for services reaching thousands of people and the design of multiple service models addressing the needs of people served through the New York City Department of Homeless Services system.
This experience informs an approach that anticipates operational realities, considers how decisions affect every level of an organization, and produces recommendations designed for actual implementation.
How We Work
How We Work
1
Understand the Full Picture
We begin by listening. Depending on the engagement, this may include executive leadership, board members, managers, frontline employees, partners, and service recipients. Engaging the people closest to the work helps identify the actual need, the factors influencing it, and the conditions required for progress.
2
Develop a Practical Path
Recommendations are tailored to the organization’s mission, resources, capacity, operating environment, and objectives. Plans define the actions, responsibilities, milestones, measures, and decision points required to move forward.
3
Support Implementation & Progress
The agreed-upon plan, framework, or other work product is typically the primary deliverable. When additional support is included, FMJOS can assist with implementation, progress monitoring, problem-solving, coordination, and modifications as circumstances evolve.
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